How enquiry information is handled.

This policy explains the information collected through quote, OEM and contact forms on the ALC-Scientific website.

Information collected

Name, phone, email when supplied, company, product interest, quantity, message, source page, referrer and basic technical request metadata may be collected for sales follow-up.

Purpose

Information is used to respond to quotations, OEM enquiries, product selection requests, service/support questions and procurement follow-up.

Sharing

Information is used for operational enquiry handling and is not intentionally sold.

Privacy requests

For correction or deletion requests, contact ALC-Scientific through the contact page or WhatsApp link with the relevant enquiry details.